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Contact Us

Contact Us

Do you need help with your website or account?

Most questions can be answered quickly by checking our Knowledge Base, filled with many useful articles which answer most common questions.

Can't find your answer there? Please ask your question on the Community Forums, where other users and staff are happy to assist you.

As a free service provider, we cannot afford to give one-on-one staff support for free hosting. So we don't accept support requests through email, and we don't have a support desk, live chat or phone number you can reach us at.

Want to know more about InfinityFree before signing up?

Almost all questions we get about our service are already answered on our home page. So be sure to double check it and see if your question is answered there already!

Do you still have questions after that? The best way to learn about our service is to try it, so just sign up and play around with it! It's completely free, after all, no credit card required.

Want to report abuse?

We take abuse very seriously. Please don't hesitate to email us at to tell us about it.

Is your account suspended?

If your account is suspended, please check your client area for more information about why your account was suspended and what you can do to get it reactivated.

Would you like to know more about premium hosting?

To learn more about our premium hosting offers, please contact our premium hosting partner directly. Simply click the Learn More button on our Premium Hosting to be redirected to their website, where you can find more information about their offers and contact them.

This e-mail is not for support requests (they will be rejected)! Please check the knowledge base and forum instead.